Menu
Reply
Hedges65
  • 3
  • 0
  • 0
Joining in
254 Views
Message 1 of 7
Flag for a moderator

Switching

I've switched over from tesco to Virgin sent pac code but number hasn't switched over

 

0 Kudos
Reply
enlli
  • 7.36K
  • 1.17K
  • 2.08K
Very Insightful Person
Very Insightful Person
242 Views
Message 2 of 7
Flag for a moderator

Re: Switching

When did you send it?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Hedges65
  • 3
  • 0
  • 0
Joining in
236 Views
Message 3 of 7
Flag for a moderator

Re: Switching

I sent it last night and got a message saying it was successful and would be switched today

0 Kudos
Reply
BenMcr
  • 21.56K
  • 2.35K
  • 4.35K
Very Insightful Person
Very Insightful Person
232 Views
Message 4 of 7
Flag for a moderator

Re: Switching

This may help:

https://www.virginmedia.com/help/mobile-switching-faqs#joining

What will happen on the day I switch
On the day that we’ve arranged for your switch to take place, pop your new Virgin Media SIM card into your phone. The switch can take place at anytime during the day and you may experience a loss of service. Your services will be unavailable until the switch is fully completed.

Remember the day your switch takes place is determined by when the switching process was started, see table above.

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
Hedges65
  • 3
  • 0
  • 0
Joining in
228 Views
Message 5 of 7
Flag for a moderator

Re: Switching

Looks like I need to be patient only thing my tesco mobile has stopped and my number is no longer recognised which I need for work 

0 Kudos
Reply
enlli
  • 7.36K
  • 1.17K
  • 2.08K
Very Insightful Person
Very Insightful Person
216 Views
Message 6 of 7
Flag for a moderator
Helpful Answer

Re: Switching

Hopefully then although I do believe there is a cut off time for next day. 

Could be anytime before 5 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
enlli
  • 7.36K
  • 1.17K
  • 2.08K
Very Insightful Person
Very Insightful Person
212 Views
Message 7 of 7
Flag for a moderator
Helpful Answer

Re: Switching


@Hedges65 wrote:

Looks like I need to be patient only thing my tesco mobile has stopped and my number is no longer recognised which I need for work 


There is often a break in service. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply