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Roger3094
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Switching to another provider

 

Hi All 

Advice please, will be changing mobile provider from Virgin. information as below.

Contract start date1st Mar 2019
Contract term12 months
Next upgrade date29th Feb 2020
Your refresh date1st Mar 2020

 

When do i actually start the switching process, would it be on the 29th Feb or the 1st March or do you do it before, they say it takes a day to complete. I have 4 phones to switch.

Also regarding payment, the will be taking my next payment on the 17th Feb, is that payment for the 1st to 28th Feb, or am i over paying. 

Thanks in advance

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teabag
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Re: Switching to another provider

You can request a PAC at anytime, they last for 30days, charging stops on the day a PAC is used.

PAC's only happen on Monday to Friday, so for you, if you give the PAC to the new supplier on Friday 28th February - it will be Monday 2nd March before it happens and past your contract date.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Roger3094
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Re: Switching to another provider

Thanks again for the info, yep time for another cuppa
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acdeag
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Re: Switching to another provider

Text INFO to 85075 it will tell you the cost of leaving as that day.

When you need your PAC text PAC to 65075

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