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craigjam
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Switch from vodafone

I moved my provider from Vodafone about a month ago and since the switch (including pac code etc) the service on my phone is rubbish. Sometimes I’m not receiving calls or iMessages or facetime calls. Is there a setting pack that can be sent to my phone?? Something?

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enlli
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Re: Switch from vodafone

Is it in one location as it maybe a reception problem where you are?

Have you WiFi calling enabled 

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Emma_C
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Re: Switch from vodafone

Hi Craigjam, 

 

Really sorry you're having some issues with the services since moving to us, this isn't good. 

Are you still having this issue now?

Can you confirm if this happens everywhere or just in one place like home? 

Have you tested Wi-Fi calling? 

Please keep us posted so we can offer further assistance if needed. 

 

Thanks. 

Emma_C - Forum Team
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