Hi Gareth,
I understand that - I actually thought I was already on a 5G contract as if I go to manage my plans, the header states:
Our super-speedy 5G plans
Whether you love surfing, shopping or streaming on your phone, faster 5G is the way to do it. Remember, you’ll need a 5G compatible phone to benefit from the improved speeds.
Is it possible I just have an incompatible/old SIM?
Kind Regards,
Alfie J.