Switch SIM on for WiFi Calling

[SPimpernel]

I have an iPhone 6s with WiFi calling enabled, but it does not work now we have moved from Vodafone to Virgin (we hardly get any Virgin signal in the house).

Is there anything I am doing wrong (have Vodafone Broadband)? - or does virgin have to switch something on their end (if so, how do I ask - as everything says their SIMs are enabled).

Thanks

[enlli · Accepted solution]

It needs turning on their end.

Ring 789 or wait for an agent here

[Steven_L]

Hey @SPimpernel,

Welcome to the community and thanks for taking the time to post here on the forums.

I would be happy to take a further look into this for you, if you haven't already spoken to the team. I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[Steven_L]

Thanks for confirming Simon and please let us know if you have any further issues.

Kind Regards,

Steven_L