Stuck sim card

[janhartley06]

 I need to transfer my sim into a new phone but it is completely stuck. I need to order a replacement. Tried contacting by text but have been waiting a long time for a call back with no reply

[Natalie_L]

Hi janhartley06, 

Welcome to the Community and thank you for posting. 

I am sorry to hear your SIM is stuck in your handset, we will be happy to help. 

I will pop you over a private message to confirm a few details and we can go from there. 

This message will be available via the purple envelope on the top right of this page. 

Speak soon,