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ashpole
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Strange PAC

Does anyone know if this looks right or a bit wrong?

Just requested PACs for my two lines on the same account. The PACs have the same VRGx code but can be differentiated by their phone numbers.

I would have thought I’d have got two different VRGx codes... 🤔

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enlli
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Re: Strange PAC

The VRXx code should be different for each number. If they are the same the question is which one actually applies to what number.

 

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ashpole
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Re: Strange PAC

Exactly. I hope it’s not another VM **bleep**-up. I’ll try one line at a time and it either transfers or doesn’t. Then when I submit the second PAC it’ll likely say it’s expired/invalid - I hope!
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ashpole
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Re: Strange PAC

@enlli

Fixed it: One at a time I converted the PAC to a STAC and then back again. Now each line has got its own unique PAC.
enlli
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Re: Strange PAC


@ashpole wrote:
@enlli

Fixed it: One at a time I converted the PAC to a STAC and then back again. Now each line has got its own unique PAC.

That's handy to know as I have no doubt someone else will end up in the same position

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ashpole
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Re: Strange PAC

I'm sure. And if anyone gets confused what they have, the PAC format is VRGxxxxxx and a STAC xxxxxxVRG.

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Tom_F
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Re: Strange PAC

Hi ashpole, thanks for your post.

 

It is possible to port out multiple numbers from the same account using one PAC code, though it's not often done as it could cause confusion as it appears it did here. I would always port them separately with individual codes.

 

Glad you got it sorted in the end anyway. If we can help with anything please let us know.

 

Tom 

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ashpole
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Re: Strange PAC

Thanks Tom, yep, all sorted.

Mike