Virgin Media Community

[Steele10]

 I made a real hash of switching over as I did not advise receipt of new SIM simply installed it and disposed of old SIM. Am now without my lifeline phone, been unable to speak to anyone, shops are permanently closed, sent emails explaining and begging for new SIM to be activated to no avail.

Can anyone help?

[Ryan_N]

Hi Steele10, 

Thank you for your post and welcome to the forums. 

This doesn't sound good at all! Are you still having this issue at the moment? 

Cheers. 

[Steele10]

Yes Ryan I still have no phone connectivity as my replacement SIM has not been activated.

[Ryan_N]

Let me send you over a private message to get this sorted 🙂 

Cheers.