Virgin Media Community

[CarmelBinns]

Hi 

still struggling to order the new replacement sim, which my husband keeps getting reminders for.  He does not use computers and has tried so many times to get through over the telephone.

Many thanks.

[Alex_RM]

Hi CarmelBinns,

Thanks for posting and welcome to our community 🙂

I'm sorry for the late reply, have you been able to order a new SIM?

If not, let me know if you're able to clear security on the account and I can pop you over a private message to help.

Alex_Rm