Menu
Reply
SJB4
  • 3
  • 0
  • 0
Joining in
306 Views
Message 1 of 2
Flag for a moderator

Still no iPhone 12 or any update, furious

  • Still nothing from Virgin, iphone 12 still says 'delivery 21st Nov! No communication from Virgin, no reply to my complaint & now all staff taken off the phone lines! So dissapointed with virgin, appalling customer service. Not tempted to look in to other networks & see about cancelling order with virgin & take custom elsewhere including our TV, Broadband & landline 😡
  •  
Tags (2)
0 Kudos
Reply
Steven_L
  • 6.06K
  • 401
  • 624
Forum Team
Forum Team
208 Views
Message 2 of 2
Flag for a moderator

Re: Still no iPhone 12 or any update, furious

Hey @SJB4,

 

Sorry to hear that you've had issues getting your phone delivered or get any updates from the team. Have you been able to speak to the team about this since you last posted.

 

If you haven't had any updates or your handset delivered, please respond to my private message and we can get this looked into further.

 

Regards

Steven_L 

 

 

0 Kudos
Reply