on 06-12-2022 08:54
Good morning, having a SSL error message when looking at alcohol content or alcohol based app such as Untappd, was fine on previous network only since changing to virgin, thanks
Answered! Go to Answer
on 06-12-2022 09:20
Hi Ricki31,
Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you are unable to check websites which are alcohol based, this may be down to age restriction settings setting, these can be change via your Mobil Online Account
if this isn't something you have set up we recommend you do this as you would need this to manage your account.
If you are unable to change this yourself or need any further support, please do not hesitate to reach back out.
Regards
Paul.
on 06-12-2022 09:20
Hi Ricki31,
Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you are unable to check websites which are alcohol based, this may be down to age restriction settings setting, these can be change via your Mobil Online Account
if this isn't something you have set up we recommend you do this as you would need this to manage your account.
If you are unable to change this yourself or need any further support, please do not hesitate to reach back out.
Regards
Paul.