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Ssl error code when looking at alcohol content

Ricki31
Joining in

Good morning, having a SSL error message when looking at alcohol content or alcohol based app such as Untappd, was fine on previous network only since changing to virgin, thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Paul_DN
Forum Team
Forum Team

Hi Ricki31,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you are unable to check websites which are alcohol based, this may be down to age restriction settings setting, these can be change via your Mobil Online Account 
 if this isn't something you have set up we recommend you do this as you would need this to manage your account.

If you are unable to change this yourself or need any further support, please do not hesitate to reach back out.

Regards

Paul.
 

See where this Helpful Answer was posted

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi Ricki31,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you are unable to check websites which are alcohol based, this may be down to age restriction settings setting, these can be change via your Mobil Online Account 
 if this isn't something you have set up we recommend you do this as you would need this to manage your account.

If you are unable to change this yourself or need any further support, please do not hesitate to reach back out.

Regards

Paul.