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Spotify

Hiay all. Any idea how i claim my spotify premium that i was supposed to have with my upgrade?

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Message 2 of 10
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Re: Spotify

According to the Virgin Mobile website, here's how you do it:

How do you get your hands on these 6 months of Spotify Premium, I hear you ask? It's simple – once you've got your new phone, simply follow the steps below:

  1. Open the Spotify app on your new phone and log in or create a new account.
  2. Select ‘Try 6 months free’
  3. Enter your payment info – don’t worry, you won’t be charged until after your 6 months are up, and you can always cancel beforehand.
  4. Tap ‘Start my Premium Spotify’, and you’re done!
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Re: Spotify

Na, theres no option to do that.

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Re: Spotify

It's the same instructions on Samsung's own site - what device have you got?

https://www.samsung.com/uk/offer/a-series-spotify-promotion/
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Re: Spotify

Samsung A51. Upgraded on the 15th. The option for 6 month with samsung module is not an option on spotify. I have contacted them and they say to contact virgin as its their service??

 

Tried the way on the samsung site also, no joy.

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Re: Spotify

There does seem to be several exclusions from Spotify and Samsung around the offer which are detailed on the Samsung page. For instance:

What if I have already taken part in a Spotify Premium trial or am an existing subscriber?

If you have already taken part in a Spotify Premium trial or are an existing subscriber you are not eligible for this offer

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I work for Virgin Media - but all opinions posted here are my own
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Message 7 of 10
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Re: Spotify

Nope. Just signed up. Only options available are 3 months free. Open to anyone. 

 

Balls too it. Taking up far too much of my time. Will delete the app and just use youtube.

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Re: Spotify

Hi Hoopdub.

 

Thank you for your post and welcome to the community. 

 

When did you get the Spotify Premium code?

 

^Martin

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Re: Spotify

Hiya. I haven't had a code.

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Re: Spotify

HI Hoopdub, i am sorry to hear that you have not received the code, when was the service installed? Do you have confirmation where it shows that it should have been applied? ^Chris

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