I have received a text saying that I have hit my spending cap. I have unlimited data, texts and minutes. I can not see if I have made any premium calls in my account
I can not access my mobile account. Also I have received a text saying I have reached my spending cap, when I have unlimited data, texts and minute
Thanks for your post and welcome to our forums 🙂
I am sorry to hear you are receiving this, have you made any changes to your package?
Does the message give you the option to unsubscribe?
Thanks for getting back to us Triefus,
Can you confirm what happens when you try to access your account?
Any error messages?
Can you send a screenshot of the error?