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Speed upgrade

Hamboygoose
Joining in

Apparently I’ve been upgraded to 256mbs 🤦🏻‍♂️🤨

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1 REPLY 1

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Hamboygoose,

Welcome back to our Community Forums! Thank you for your post and I'm sorry to see that you're having some speed issues! 

You can check what speed band you're on on your online account as well as check what our average speeds are on our Minimum Speed Guarantee page.

You can take a look at our Speed Up page to see if this can help with your ongoing speed issues! As well as this, please try running a wired connection speed test to see what speeds you're receiving on a wired connection. 

Let us know how you're getting on.

Thank you.

Paulina_Z
Forum Team

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