Menu
Reply
Jon12345
  • 13
  • 0
  • 0
Joining in
337 Views
Message 1 of 4
Flag for a moderator

Spam SMS messages sent by Virgin despite opting out

I've gone to my online account and opted out of receiving messages. I did that yesterday. But today I am still getting their spam SMS texts.

Surely this is illegal?

0 Kudos
Reply
enlli
  • 9.05K
  • 1.37K
  • 2.61K
Very Insightful Person
Very Insightful Person
328 Views
Message 2 of 4
Flag for a moderator

Re: Spam SMS messages sent by Virgin despite opting out

I believe it can take up to 28 days. 

I assume these a marketing text

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Jon12345
  • 13
  • 0
  • 0
Joining in
320 Views
Message 3 of 4
Flag for a moderator

Re: Spam SMS messages sent by Virgin despite opting out

Yes, they are marketing texts. It is the 3rd one in 2 days. They are getting really annoying.

0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 544
Forum Team (Retired)
Forum Team (Retired)
278 Views
Message 4 of 4
Flag for a moderator

Re: Spam SMS messages sent by Virgin despite opting out

Good afternoon @Jon12345 

 

Welcome back to the forums,  as explained above it can take up to 28 days for this to be completed. 

 

Sorry for any inconvenience this has caused. 

 

Kind regards,

Zak_M

0 Kudos
Reply