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marjorieruth54
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Sim

Why does my phone keep cutting off during calls 

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Robert_P
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Re: Sim

Hello marjorieruth54

 

Sorry to hear of the mobile issues and losing connection during calls, we appreciate you taking the time to raise this via the forum.

 

Can you confirm how you are making the call? Is it via the mobile network or a Wi-Fi call? Do you experience this in certain locations or does it happen everywhere?

 

We have these tips to help troubleshoot issues virg.in/phonefix with general questions answered here https://virg.in/vmofaqs

 

RP

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