Virgin Media Community

[Madalin110]

I have been waiting nearly a month for my unlimited sim card to arrive. This was apart of my tv, house phone and Internet package. I have had my tv and Internet installed but still no sim card. Please help

[Lisa_CC · Accepted solution]

A warm welcome to our Community Forum Madalin110 and sorry to hear you've not received your SIM yet.

I can't find your details so I'm unable to check and I'm unsure whether you've contacted us about the SIM, but can I ask whether this was part of a Oomph bundle? Have you received any details about your SIM at all (apart from the SIM that's not arrived).

Please let us know so we can help.

Thanks,

Lisa

[Hphillips]

Nearly two months an no news on my omph sim card 

[Martin_N]

Hi Hphillips,

Thank you for your post. I'm very sorry to hear about this. 

What I will do is private message you so we can look into and get one sent out to your address.

^Martin