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scottlee1985
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Sim

Got new replacement sim because lost my old one,, came today put it in phone and when I'm dialling any number in my phone it saying calls are barred. The sim is working in my phone because it says virgin in top left corner, there is no live chat and when I'm looking online for help it says call customer care, iv tried and it says the same thing, so how can I get in touch, I have tried sim in 2 phones. 

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Lee_R
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Re: Sim

Hi @scottlee1985 thanks for posting and welcome to our community.

I am sorry to hear you're currently unable to make calls.  Is this the same for receiving calls, text messaging and using data?  

Regards


Lee_R

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