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Sim swapped

Hi I have just recently swapped my sim as a package through the Internet via virgin. I put my sim in yesterday but yet its still not working. Been 24 hrs as said. Can't ring or receive calls. Nothing. 

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Re: Sim swapped

Hey @Tabs2711 and welcome to the community,

 

Sorry to hear that you've been having issues with your mobile sim.

 

I have been able to locate your account and can see that you have spoken to the team, have they been able to resolve the issue?

 

Regards

Steven_L

 

 

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