Hi. I look after an,elderly male whos phone cut off. Looking into it he was getting messages about sim swap but doesnt read messages.
Requested a new sim two weeks ago but not arrived. Hes distressed as its his lifeline to his wife when he goes out. Anyonw know how long its taking as site said 3-4 days.
Thanks for your post and welcome to the community.
I'm really sorry that a new sim card hasn't been received yet, but don't worry I can get that arranged for you.
I'll pop you a private message to take some details.