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Natashakyriacou
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Sim swap

My nan has received several messages to update her sim for the compulsory sim swap but has yet to receive it. 

can someone advise on where to order one from, it’s almost impossible to get through to customer services 

 

many thanks in advance 

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John_GS
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Re: Sim swap

Hi Natashakyriacou

 

Thanks for posting and welcome to the community. 

 

I'll PM you now to discuss this further.

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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