Asked to change from PAYG to Monthly but as soon as direct debit confirmed the SIM that had been working stopped. Solutio offered online was to call Tech Fault services but without SIM working while on overseas project am stuck.
Update from V-mobile chat: 18:46, Aug 24 Daryl Hope: I have double checked the account here and I have found out the main reason for this issue. It appears that the system is processing your migration to our new network partner which is Vodafone. That affects your services the migration will let you get 5G network for your SIM. 18:50, Aug 24 Roland : aha so 18:50, Aug 24 Roland : so, patience is all that is reuqired? 18:54, Aug 24 Daryl Hope: Yes, Roland because on the migration process it includes the roaming services on it. Then no need to worry once the migration completes your phone will work fine and no need to change anything for it since we have done it already when we troubleshoot it. 18:54, Aug 24 Roland : Fingers crossed then Daryl 18:56, Aug 24 Daryl Hope: Rest assured it will work, Roland once the migration completes. I will also put a notes here in your account about this. 18:56, Aug 24 Roland : Thanks 18:57, Aug 24 Daryl Hope: You're welcome, Roland. Thank you for your understanding and patience regarding your roaming services. Is there anything else that I can help you with? 18:58, Aug 24 Roland : No- not for now - I will rely on patience until tomorow" 18:58, Aug 24 Roland : Any reasonable ETA ? 18:59, Aug 24 Daryl Hope: The migration will be completed within 24 hours, Roland and please don't take out the SIM from now on. Thank you.