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Sim stop working.

Joining in

Hi there!

I'm currently travelling in Panama and my sim card stop working. I've restarted and check settings but all has been futile.

Please can you help as I need a recieve a security code from my bank however I'm unable to do this. 


Forum Team
Forum Team

Hi Trissy


Thank you for your post and welcome to our community.


I am sorry to hear about the issues you are having with the sim card.


Are you able to make any calls/text use data?


Can you try a manual network search please and connect to another local network to see if this helps?


Please pop back to us when you can. 


Vikki - Forum Team

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I am unable to make call or recieve txt. I've tried connecting to another network. It still doesn't work.

Forum Team (Retired)
Forum Team (Retired)

Hi Trissy, 

Thank you for your reply. 

I would like to take a look into this from our side so I am going to pop you over a private message to take a few details.

This message will be available via the purple envelop on the top right of this page.

Speak soon,