Sim stop working.

[Trissy]

Hi there!

I'm currently travelling in Panama and my sim card stop working. I've restarted and check settings but all has been futile.

Please can you help as I need a recieve a security code from my bank however I'm unable to do this. 

[Vikki_M]

Hi Trissy

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you are having with the sim card.

Are you able to make any calls/text use data?

Can you try a manual network search please and connect to another local network to see if this helps?

Please pop back to us when you can. 

[Trissy]

I am unable to make call or recieve txt. I've tried connecting to another network. It still doesn't work.

[Natalie_L]

Hi Trissy, 

Thank you for your reply. 

I would like to take a look into this from our side so I am going to pop you over a private message to take a few details.

This message will be available via the purple envelop on the top right of this page.

Speak soon,