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Sim still can't receive calls

Been more than 24 hours since i put sim in. 

sent Pac code earlier 

Can not receive calls and need to as part of my business !!!!!

If i call someone it comes up with my correct old number

Help please saying number not recognised if someone calls 

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Re: Sim still can't receive calls

Hi Slhall123

 

Thanks for posting and welcome to the community. My apologies for the delayed reply and the receiving calls issue.

 

I've checked the system here and can see that everything should now be working as the switch in has happened.

 

Do let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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