Menu
Reply
picklerick
  • 1
  • 0
  • 0
Joining in
295 Views
Message 1 of 4
Flag for a moderator

Sim sent to wrong address

VM have sent my new sim to my old address and i am not able to contact them to tell them to send another to my new one. How can i get in touch with someone about it. Normal channels are an irritating waste of time.

All help appreciated, tx.

0 Kudos
Reply
enlli
  • 7.04K
  • 1.11K
  • 1.98K
Very Insightful Person
Very Insightful Person
281 Views
Message 2 of 4
Flag for a moderator

Re: Sim sent to wrong address

Team Contacted

Keep an eye out here for a response 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Lee_R
  • 2.54K
  • 135
  • 235
Forum Team
Forum Team
230 Views
Message 3 of 4
Flag for a moderator

Re: Sim sent to wrong address

Hi picklerick, thanks for posting and welcome to our community.  

I am really sorry to hear of any breakdown in communication that led to your SIM being sent to your former address.  I'd like to help you resolve this. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

0 Kudos
Reply
Windlesham1
  • 4
  • 0
  • 0
Tuning in
133 Views
Message 4 of 4
Flag for a moderator

Re: Sim sent to wrong address

You randomly seent my SIM to the wrong address- please correct this 

Tags (1)
0 Kudos
Reply