Virgin Media Community

[Ttam1973]

My son lost his phone at the weekend, which we have reported to Virgin Mobile, how do I get a replacement sim so as we can get him back up and running again?

[Natalie_L]

Hi Ttam1973, 

Welcome to the Community and thank you for posting.

I am very sorry to hear your sons phone has been lost. 

I would be happy to assist you with getting a new sim but I will just need to grab a few more details via private message first. 

Head over to the purple envelope at the top right of this page and we can go from there 🙂 

Thanks