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Sim replacement failed to arrive

Joining in

I have been waiting on a sim arrival for more 4 months I have my correct address and have checked to make sure all information is up to date but I have still had no SIM card arrive this has caused me a lot of stress and getting a hold of someone to fix this has been very difficult I understand that you are trying your best however this is hindering my mobile use please reply to me on private for more information. 

thank you, 

All the best,



Forum Team
Forum Team

Hey there @l_yousof10, thank you for reaching out to us.

I'm sorry to hear about the issues you've been having recently with the SIM card arriving.
I will look in to this for you and further investigate.
I will send a private message - watch out for the purple envelope 🙂

Kind regards.

Forum Team

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