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Sim not working/replacement sim

emma841
Joining in

I lost my phone blocked sim found my phone waited for sim put new sim in but can't make out going calls/texts and mobile data not working I can receive incoming calls, when I attempt to care customer care it won't allow me 

2 REPLIES 2

Chris_W1
Forum Team
Forum Team

Hi Emma, thanks for the message and welcome to the forums. 

This could be an activation issue. I will send you a private message so that this can be looked into further for you. 

Kind regards, Chris. 

Chris_W1
Forum Team
Forum Team

Hi emma841, thanks for the PM and we are glad that this is on the way to becoming resolved. 

Kind regarding

Chris.