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emma841
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Sim not working/replacement sim

I lost my phone blocked sim found my phone waited for sim put new sim in but can't make out going calls/texts and mobile data not working I can receive incoming calls, when I attempt to care customer care it won't allow me 

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Chris_W1
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Re: Sim not working/replacement sim

Hi Emma, thanks for the message and welcome to the forums. 

This could be an activation issue. I will send you a private message so that this can be looked into further for you. 

Kind regards, Chris. 

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Chris_W1
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Re: Sim not working/replacement sim

Hi emma841, thanks for the PM and we are glad that this is on the way to becoming resolved. 

Kind regarding

Chris. 

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