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Docjohn1
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Sim not valid

What a palaver! So many got this problem - should have been thought out better for us non -techies with text/call but not “smart” phones.  Question is how do I top up now I appear to be moved to T-mobile - is it still via 789?

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Zoie_P
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Re: Sim not valid

Hi DocJohn1,

I am sorry to hear you are having issues with your new SIM, how do you appear to move to T-mobile? As this is not a UK network anymore, have you been able to top us since your post? You can still call us and top up on 789, you can also top up these ways

thanks,

Zoie

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