Virgin Media Community

[Alexion]

My new SIM does not work. I'm getting the message sim not provisioned.

This is especially annoying, as my previous sim was deactivated, and I now have no working phone. 

[Travis_M]

Hi @Alexion

Thanks for posting on our community forum!

Sorry to hear about this, I'll pop you a private message to get this sorted for you now. Please keep an eye on your inbox.

Regards