Hi there, I recently switched my number from o2 to Virgin and I can see in my account page that the number has successfully transferred but my phone is telling me that the sim is not provisioned.Can someone explain what that means and perhaps the steps I need to take to fix it?Thanks in advance.
Thanks for the post Kain0025 and welcome to our community.
Has the SIM been fully activated are you aware?
It's great to hear this has since been resolved.
If you need any further assistance please don't hesitate to get back in touch with the community.
Thanks, Emily 🙂