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Sim not Provisioned

A few weeks ago my mum ordered a replacement sim, however it never worked even till now it just shows a Sim Not Provisioned notification

 Please Help ASAP!!!

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Re: Sim not Provisioned

Hi Sabbz, 

Thanks for your post and welcome to our community. 

I'm really sorry you're having issues with your SIM as well as the delay in getting back in touch, we have been busier than usual. 

Are you still having issues with it since you posted? 

If so then it does sound like the SIM hasn't been activated, we can check this out from here I'll just need to pop you a personal message and grab some details. 

Emma_C - Forum Team
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