Virgin Media Community

[Jalp1234]

I am overseas and my son sent me my new sim card that was recently sent to my home address. However this sim seems to have been lost in the post. Can a new one be sent to my home address pls.

I will get him to activate it but once he sends it out to me, can I transfer my puk code from my current service provider to this new sim from overseas?

[Zak_M]

Good afternoon @Jalp1234 

Welcome to the forums and thank you for taking the time to post. 

No problem at all we can get that arranged for you,  I will pop you over a quick PM and we can go from there. 

Kind regards,

Zak_M

[Zak_M]

Thank you for providing me with that information. 

I have now been able to send you out the sim,  it should be with you in the next 24/48 hours. 

Kind regards,

Zak_M

[Jalp1234]

thanks - can i swap numbers abroad ? or is that something that has to be done in the uk. i.e. from my current provider to virgin?

[Zak_M]

Thank you for coming back to me @Jalp1234 

We are able to do that for you as soon as you provide us the PAC code. 

Kind regards,

Zak_M