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Sim locked

I want to move my sim from my iPhone to a Samsung but it says sim locked. I've tried using the puk code but still says unsuccessful?

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Re: Sim locked

Your Samsung is network locked. You need an unlock code.

Where was the Samsung bought?

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Re: Sim locked

It was my old contract phone from ee 

 

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Re: Sim locked

Then the code lies with EE. But I think after this time they will charge. About £12 I think.

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Re: Sim locked

I got the unlock code and that worked but now  it says enter sim network unlock pin??

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Re: Sim locked

Hi Cazzie70,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Have you been able to resolve the issue with your SIM card, is it possibly the PUK code you're seeking? This is available via your self-care account

 

Feel free to drop a response if you still seek assistance

 

Kindest regards,

 

David

 

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