Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
151 Views
Message 1 of 2
Flag for a moderator

Sim is not working

Trying for 2 days to get a new SIM ordered via Virgin chat. Can't call or text. Dropped phone in water. Sim not being read. Have tried online tips. Rebooting. System update. Removing and cleaning SIM etc. Id appreciate any help

0 Kudos
Reply
Highlighted
  • 5.04K
  • 328
  • 316
Forum Team
Forum Team
125 Views
Message 2 of 2
Flag for a moderator

Re: Sim is not working

Hi Janet4, 

 

Sorry to hear that you're having trouble getting a new SIM card, this ins't what we like to hear. 

I'd be more than happy to order you a new SIM, I'll just need to pop you a personal message and grab some details. 

I look forward to hearing back from you soon 🙂 

Emma_C - Forum Team
0 Kudos
Reply