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cb007
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Sim failure

upgraded to 13pro and using my original sim since a week ago with no problems but today I keep getting a pop up saying SIM FAILURE. I lose 4g data and service. 

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Zach_R
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Re: Sim failure

Hi @cb007,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry to hear that you're having some problems with your mobile service and SIM card lately. Are these ongoing today? If so, can you confirm what diagnostics and troubleshooting you've performed thus far in an effort to remedy this?

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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cb007
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Re: Sim failure

No problems as yet today. 

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Zach_R
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Re: Sim failure

Hi @cb007,

Thank you for the update, I'm glad to hear that things have improved now for you.

Please do let us know if there's anything more that we can assist you with at all.

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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