Hi Sl2909,
Thanks for your post and welcome to our community.
I am really sorry that the SIM we offered hasn't arrived, I can appreciate you're keen to get your hands on it.
We can certainly see what's gone on and ensure it's on it's way, to do this I'll just need to pop you a personal message and grab some details.
I'll do this now and I look forward to hearing back from you soon.
Emma_C - Forum Team