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on 20-01-2021 15:24
Hi
Why has a charge appeared on this months mobile phone bill when the number in question is paid for under the oomph package?
Clarify please if you can...
on 20-01-2021 15:31
Without knowing what the charge is for I would guess it is for something outside of the allowance.
MMS messages are one as are calls outside of 01, 02, O3 and some O7
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on 20-01-2021 15:33
Nope,
It is a tarrif charge. Nothing outside of the allowance at all.
They have also included only 1 family plan number not the 3 so currently £11.10 is on the bill that shouldn't be.
Not a good start, only recontracted 2 weeks ago.
