Why has a charge appeared on this months mobile phone bill when the number in question is paid for under the oomph package?
Clarify please if you can...
Without knowing what the charge is for I would guess it is for something outside of the allowance.
MMS messages are one as are calls outside of 01, 02, O3 and some O7
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It is a tarrif charge. Nothing outside of the allowance at all.
They have also included only 1 family plan number not the 3 so currently £11.10 is on the bill that shouldn't be.
Not a good start, only recontracted 2 weeks ago.