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Johnjbaker
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Sim card

Why is my new sim not activated after 2 days

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JoeKing1VM
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Re: Sim card

Is this a new contract sim or a replacement sim? 

If it's a replacement sim (swap) you need to follow instructions in the sim package you received. 

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Natalie_L
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Re: Sim card

Hi Johnjbaker, 

 

Welcome to the Community and thank you for getting in touch. 

 

I am very sorry for the delay with the activation of the SIM. I have taken a look from our side and see this should now be active and working for you. 

Can you please let me know if this is not the case and I will be happy to assist further. 

 

Thank you 

Nat
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