Hi i have a galaxy note 9 som manager not showing phone number and will not connect to WiFi calling got new sim card same problem, if I put my husband's sim in my phone all works OK also keep getting refreshing sim and a confirm sim very annoying with interruptions
Thank you for reaching out to us in our community and welcome, sorry to hear you are having issues with your sim and your Note 9, I have had a look our end and cannot see anything which may be causing this, has this been working or has it never worked with our Sim?
Hi we have had no joy with the sim requested a new sim but that did not work either ,sim manager shows virgin but not showing number , and comes up with sim card changed restart but select base or virgin so selecting virgin carries on as normal
Hi Zoie phone works for calling and WiFi, when tried to get WiFi calling it would not work in my up to date galaxy note 9 so got a new sim but it still does not work ,if I put it in my husband's note 9 does not work or show number but his sim in mine all OK so something with the sim card i think hope you can follow that
thanks for letting us know Dorrie1988. It's strange that it doesn't seem to be a handset issue or a problem with the SIM either. I'd like to take a further look into it, but will need to confirm some details via PM to do so. Just look out for the purple envelope & we'll take it from there.