Sim card not activated

[Sazy]

Replacement sim not active, it also doesn't ask for pin code when inserted into phone is this OK?

[Tom_W1]

Hi @Sazy thanks for your post here in the Community, although we're sorry to hear of the concerns you've raised here regarding your SIM.

Please allow me to send you a PM so we can look into this further for you.

Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks