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Yorkslad20
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Sim card dead

My sim card doesn't work, it's not recognised by any phone, either my current one, a brand new one or my previous one. They all come up with 'No Sim Card' on the screen. All of my contacts have disappeared completely and because the card doesn't work, I can't make or receive any phone calls or text messages even to Virgin to get a new card ordered. Help!

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Yorkslad20
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Re: Sim card dead

Can i order a new a new card on here from you guys? Its a nano size. Thanks in advance
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Alex_RM
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Re: Sim card dead

Hi Yorkslad20,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, let me know if you still need a new SIM ordering and I can pop you over a private message

 

Alex_Rm

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Yorkslad20
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Re: Sim card dead, lost all contact numbers

Hi

Sorry for the delay. I don't need a new card ordering now but i still have a problem as i have lost all my contact names and numbers that were on the dead sim card, how do i retrieve them?

Thanks in advance

 

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enlli
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Re: Sim card dead, lost all contact numbers

If the card is dead you won't get them back.

I am surprised they were stored on the SIM as most phones in the last 15 years store to memory which has a much bigger capacity. Have you checked your old phones memory 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Yorkslad20
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Re: Sim card dead, lost all contact numbers

Yes i checked the phones memory, nothing in it at all re.contacts 😞
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Yorkslad20
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Re: Sim card dead, lost all contact numbers

The contacts disappeared as soon as the card went dead, thats why I'm assuming they were stored on it
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