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Bcurrier
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Sim Swap Phone Barred

Hi, 

I received a text a week ago about a new sim being delivered for my brothers phone. However, no sim has been delivered and now it’s saying his phone will be barred from all calls and messaging service. We’re both at university so we desperately need phones to be working. I’m on live chat but I currently don’t have a response. Any help would be great. 

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waarif
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Re: Sim Swap Phone Barred

Hi,

Could you not go into a VM store and pickup a replacement sim card.  They can do the sim swap there for you.

 

Thanks

Wakar

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Bcurrier
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Re: Sim Swap Phone Barred

Hi, 

the only shop near us is a hour drive away 😬

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waarif
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Re: Sim Swap Phone Barred

hi,

 

Ouch, thats a long drive.  Have you tried contacting VM again either by phone or online chat.

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teabag
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Re: Sim Swap Phone Barred

VM shops are no longer open, closed down for good 😖

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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