I recieved a SIM card with my virgin package last March, to date not used this card. The year contract runs out in March 21, since I have not used the card would the package be extended ?
If you don't renew you go on 30 day rolling, you still keep the SIM
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Discovered SIM card is locked, tried for 2 hrs to get a response from Virgin both in chat & phone! Given up.
Sorry to hear that you're having issues with your sim card and trying to speak to the team.
Did you even activate the sim card, when it was sent out to you ?