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Beamer142
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Sim Card swap

Despite being entreated to swap my sim card numerous attempts by mobile and web site have come to naught as both fail to recognize my post code and mobile number. Am unable to write as there is no postal address and am coming to my wits end as how should I progress. Any body got any ideas? 

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Jodi_S
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Re: Sim Card swap

Hi Beamer142,

 

Welcome to our community and thanks for posting. Sorry to hear that you are having trouble ordering a new sim card with us, we understand the frustration when none of your details are recognised and you need to get this issue resolved.

 

Not to worry as we can certainly help you with this issue. If you have not already spoken to a member of our mobile team regarding this we will happily send you over a private message and get a new sim card ordered for you.

 

Please let us know of the above and we will assist you further.

 

Kind regards Jodi

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