on 03-11-2022 07:09
Hi,
My sim card is broken and not working at all could I please arrange for a replacement to be posted to my address as I'm now left without access to a phone?
Thanks,
Rebecca
on 03-11-2022 09:02
Hi Becjc,
A warm welcome and thanks for posting on our community forums. We can certainly get this arranged for you. I will pop you over a private message and get this ordered, please click on the purple envelope to accept the chat.
Kind regard Jodi.
on 03-11-2022 09:53
Hi Becjc,
Thanks for the private message, your new card has now been ordered for you. Please allow 5-7 working days due to the postal strikes.
Please read the instructions on how to activate your sim carefully.
Kind regards Jodi.