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Biglox
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Signing up to Virgin Mobile

Hi

I have already searched for this but no definitive answer found. 

Just received a new dim as part of an Oooomph deal. Trying to register on li e but it's asking for a password..... But I've not set up any password. I can log into the full Virgin Media set because I did set up a password etc. Don't really want to spend ages on the phone trying to sort this.... Am I doing something silly??? 

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Biglox
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Re: Signing up to Virgin Mobile

Well... Disappointing response... Looks like I'll be on the phone tomorrow 😕

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enlli
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Re: Signing up to Virgin Mobile


@Biglox wrote:

Well... Disappointing response... Looks like I'll be on the phone tomorrow 😕


That is because this is a Community board which is mainly member to member helping each other.

Staff do get to posts but probably not in the time frame you hope for.

Ringing or Texting is your best option 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Biglox
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Re: Signing up to Virgin Mobile

OK thanks. It seems to be a fairly common problem judging by the number of posts. 

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Biglox
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Re: Signing up to Virgin Mobile

Thankfully got it sorted by phone this morning... Don't bother with the 0800 number... Put on hold to horrible music... Gave up after 10 minutes of holding. Called 789 and all sorted in a couple of minutes. 

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