I have already searched for this but no definitive answer found.
Just received a new dim as part of an Oooomph deal. Trying to register on li e but it's asking for a password..... But I've not set up any password. I can log into the full Virgin Media set because I did set up a password etc. Don't really want to spend ages on the phone trying to sort this.... Am I doing something silly???
Thankfully got it sorted by phone this morning... Don't bother with the 0800 number... Put on hold to horrible music... Gave up after 10 minutes of holding. Called 789 and all sorted in a couple of minutes.