I signed up for an Oomph package and 2 sim cards, one for myself and one for my wife. We got one sim card a week ago and the tv, broadband and phone were installed yesterday. We still don't have the other sim card and I cant get hold of anyone that can help me. This is a very urgent matter because I need to be able to use my phone here. We moved from the US a few weeks ago and I am desperate to not be paying ATT for international data plan.