Virgin Media Community

[racingsnake1972]

Recently my virgin mobile signal has got worse to the point today I cannot even use the internet on my phone in the house and cannot even maintain a phone call. What on earth has happened? The service was simply mediocre before.......this is ridiculous. I guess I stuck with this contract till the end......at which point.....SEE YA LATER!!!!!

[John_GS]

Hi @racingsnake1972

Thanks for posting - apologies for the signal issue. 

Have you tried a manual network search on the handset to see if this fixes things? 

Is this also an in-house problem, or are other places affected as well

Best,

[racingsnake1972]

Tried that already. Done all the usual things. This is an in house problem mainly. But the signal is not great anymore. So I will wait until the end of the contract and switch unless things improve in the meantime. Thankyou.

[John_GS]

Thanks for coming back to me. 

Have you tried your SIM in a different handset?

Best, 

[racingsnake1972]

My Galaxy S21 is just fine. The signal is better out of my house.. But alas I live there....and so it is just a fact of life that vodafone doesn't cut it. Time to update the coverage map me thinks.

Regards

[enlli]

What's the O2 signal like as Virgin are now moving to O2 in the next few months.

But with an S21 you could be using WiFi Calling at home. 

[racingsnake1972]

I dont know what the O2 signal is like in my house. I could look at the coverage map but as we now know they can't really be trusted. But  I am a much calmer person now and will learn to live with it for now......lol